Last Updated: 3. Juli 2026
These Business Terms of Service govern your use of the Zeity platform as a business owner (hereinafter "Service"). By creating a business account or a booking page, you agree to be bound by these Business Terms. If you do not agree with any part of these Business Terms, you may not use the Service as a business owner. Your clients access and use your booking page under Zeity's separate Terms of Service (https://zeity.me/terms).
Zeity is an online appointment booking platform for businesses. You, as a business owner, create an account to set up a shareable booking page where your clients can book appointments without creating an account of their own. Zeity provides the platform as-is and makes no warranties about service availability or fitness for any particular purpose, except as required by law. Zeity acts solely as a technical platform that enables you to offer bookings and, where enabled, to collect payments from your clients. Zeity is not a party to the contract between you and your client, is not the provider of the services you offer, and does not act as a broker, agent, or employer on your behalf. Where online payments are enabled, Zeity — through its payment provider Stripe — facilitates payment collection but is not the seller of the underlying service you provide.
To create a business account you must be at least 18 years old and have the legal capacity to enter into a binding contract. Business accounts may only be created and used for genuine business purposes. You are responsible for: • Providing accurate, current, and complete registration information and keeping it up to date • Maintaining the confidentiality of your login credentials and all activity under your account • Any employees or other persons you invite and grant dashboard access — you remain responsible for their use of the Service and for the roles and permissions you assign Notify us immediately at info@zeity.me if you suspect unauthorised use of your account. We may refuse, suspend, or terminate accounts that contain false information or are used in breach of these terms.
Zeity offers free and paid subscription plans for business owners. The features and prices of each plan are shown on our pricing page and in your account. • Billing and renewal: Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected) and renew automatically for successive periods until cancelled. • Trials: Where a free trial is offered, it converts into a paid subscription at the end of the trial period unless cancelled beforehand. • Cancellation: You may cancel at any time in your account settings or via the payment provider's customer portal. Cancellation takes effect at the end of the current billing period, and you retain access until then. We do not refund partial billing periods, except where required by law. • Additional businesses: If you operate more than one business under your account, additional-business charges apply as shown in your billing settings. • Price changes: We may change subscription prices and will notify you in advance by email; changes take effect from your next billing period. If you do not agree, you may cancel before they take effect. • Non-payment: If a payment fails or a subscription lapses, we may downgrade or suspend access to paid features. Subscription fees are separate from the platform service fee charged on client payments (see 'Payments and Fees').
This section applies to business owners who enable online payments through Zeity's payment provider (Stripe). • Zeity charges a platform service fee on each payment processed through the Service. The fee applicable to your plan — a percentage plus a fixed amount per transaction — is shown in your payment settings and may be updated from time to time. • The service fee is deducted automatically from each payment before the remaining amount is paid out to you. It covers use of the platform and the associated payment-processing costs. • The service fee is non-refundable. If a booking is cancelled or refunded in whole or in part — whether by you or by the client, and regardless of your cancellation policy — the service fee already applied to that payment is retained and is not returned. • Any refund to the client is determined solely by your own cancellation and refund policy, which you configure in your settings, and is separate from Zeity's service fee. • Payments are processed by Stripe and are additionally subject to Stripe's terms.
When using Zeity, you agree not to: • Use the Service for any unlawful purpose or to offer services that are illegal or that you are not licensed or qualified to provide • Upload or publish content that is unlawful, misleading, infringing, defamatory, or that violates the rights of others • Send spam or unsolicited communications, or misuse the booking features • Attempt to gain unauthorised access to the Service, other accounts, or our systems, or interfere with or disrupt the Service • Circumvent or disable security or usage limits, or reverse-engineer the Service except as permitted by law • Use the Service to process payments for anything other than the bookings offered through your booking page • Use bots, crawlers, scrapers, or other automated means to access, monitor, copy, or extract data or content from the Service, or systematically retrieve data to build or populate a database You are solely responsible for the content you publish (including your business information, service descriptions, and notes) and for ensuring it is accurate and lawful. We may remove content or suspend accounts that breach this section.
Zeity, including its software, design, logos, and trademarks, is owned by Moon Regents and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service in accordance with these terms; no other rights are granted. You retain ownership of the content you provide (such as your business name, logo, and service details). You grant Zeity a non-exclusive licence to host, display, and process that content as necessary to operate the Service and your booking page. You are responsible for ensuring you hold the rights to the content you upload.
Your use of Zeity is also governed by our Privacy Policy (https://zeity.me/privacy), which explains how we process personal data as a controller in our own right. Where Zeity processes the personal data of your clients on your behalf (for example client names, contact details, and appointment history), our Data Processing Agreement (available at https://zeity.me/dpa) applies. It forms part of these Business Terms and is the authoritative agreement under Article 28 GDPR governing that processing. In case of any conflict between these Business Terms and the Data Processing Agreement regarding the processing of your clients' personal data, the Data Processing Agreement prevails. As a business owner, you are responsible for having a lawful basis to process your clients' personal data and for informing your clients about that processing.
As a business owner, you agree to indemnify and hold harmless Moon Regents and its representatives from and against any claims, liabilities, damages, and reasonable costs arising out of: (a) your use of the Service; (b) your content or business information; (c) the services you provide to your clients and your contracts with them; (d) your breach of these terms or of applicable law; or (e) your handling of your clients' personal data. This does not apply to the extent a claim results from Zeity's own intentional or grossly negligent conduct.
You may stop using the Service and delete your account at any time in your account settings or by contacting us. We may suspend or terminate your access, with notice where appropriate, if: (a) you materially breach these terms; (b) you fail to pay subscription fees when due; (c) your use poses a security, legal, or reputational risk; or (d) we are required to do so by law. On termination, your right to use the Service ends and we delete or anonymise your data in line with our Privacy Policy and applicable retention obligations. Sections that by their nature should survive termination (including Payments and Fees, Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) remain in effect.
Moon Regents is liable without limitation for damage resulting from injury to life, body, or health caused by an intentional or negligent breach of duty by Moon Regents, and for any loss or damage caused by intent or gross negligence. For the breach of a material contractual obligation (Kardinalpflicht) — an obligation whose performance is essential to the proper execution of the contract and on which you may reasonably rely — Moon Regents' liability for ordinary negligence is limited to the foreseeable damage typical for this type of contract. Beyond the cases described above, Moon Regents is not liable for ordinary negligence. This applies in particular to technical failures or downtime of the Service, to data loss or corruption, to inaccurate or outdated appointment information, and to third-party services used by the platform. The Service is provided without any guarantee of uninterrupted or error-free availability. This limitation does not affect any statutory liability that cannot be limited by agreement, such as liability under the Product Liability Act (Produkthaftungsgesetz).
We may update these Business Terms of Service from time to time, for example to reflect new features or legal requirements. We will post the updated terms here with a revised 'Last Updated' date and, for material changes, notify business owners by email in advance. Changes take effect on the date stated. Your continued use of the Service after that date constitutes acceptance of the updated terms. If you do not agree, you may stop using the Service and cancel your subscription before the changes take effect.
These Business Terms of Service are governed by the laws of Germany (Bundesrepublik Deutschland). All disputes shall be subject to the exclusive jurisdiction of the courts in Krefeld, Germany. By using this Service, you submit to the jurisdiction of German courts and waive any objections based on inconvenient forum.
• Severability: If any provision of these terms is held invalid or unenforceable, the remaining provisions remain in full force. • Entire agreement: These terms, together with our Privacy Policy, form the entire agreement between you and Moon Regents regarding the Service and supersede prior agreements on its subject matter. • Assignment: You may not assign or transfer your rights under these terms without our consent. We may assign these terms to an affiliate or successor. • No waiver: Our failure to enforce a provision is not a waiver of our right to enforce it later. • Force majeure: We are not liable for delays or failures caused by events beyond our reasonable control. Mandatory statutory rights of consumers remain unaffected by these terms.
If you have questions about these Business Terms of Service, contact: Moon Regents Antoniusplatz 1 47805 Krefeld Germany Email: info@zeity.me Phone: +49 163 8635043 We will respond to all inquiries within 30 days.